1. Introduction
C&I Studios (“we,” “our,” or “us”) operates the CI Security Shield WordPress plugin and the shield.c-istudios.com website. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
2. Information We Collect
Account Information
When you purchase a subscription or create an account, we collect:
- Full name
- Email address
- Website URL (the site where the Plugin will be installed)
Payment Information
Payment processing is handled entirely by Stripe. We do not store, process, or have access to your full credit card number, CVV, or other sensitive payment details. Stripe may collect billing address and card information directly. You can review Stripe’s privacy policy at stripe.com/privacy.
License Verification Data
The CI Security Shield plugin communicates with our licensing server approximately once per week to verify your subscription status. During these verification requests, the following information is transmitted:
- Your site domain (URL)
- Your license key
- The installed Plugin version
IP Address
Your IP address is recorded during license activation for security and fraud prevention purposes.
3. How We Use Your Information
We use the information we collect to:
- Process your subscription and manage your account
- Verify your license and deliver Plugin updates
- Send transactional emails (purchase confirmations, license notices, support responses)
- Send product-related communications (feature announcements, security advisories)
- Prevent fraud and enforce our Terms of Service
4. Third-Party Services
We use the following third-party services that may process your data:
- Stripe: Payment processing. Stripe processes your payment details directly and is PCI-DSS compliant. Stripe Privacy Policy
- Brevo (formerly Sendinblue): Email delivery. Brevo handles the sending of transactional and product-related emails. Your name and email address are shared with Brevo for this purpose. Brevo Privacy Policy
5. Data Sharing
We do not sell, rent, or trade your personal information to any third party. Your data is shared only with the service providers listed above, and only to the extent necessary to operate the Plugin and process your subscription.
6. Cookies
The shield.c-istudios.com website uses only standard WordPress cookies required for site functionality (login sessions, CSRF protection). We do not use tracking cookies, analytics cookies, or any third-party advertising cookies on this website.
7. Data Retention
We retain your account information for as long as your subscription is active. After cancellation, we retain basic account records (name, email, purchase history) for up to 24 months to support refund requests, tax obligations, and customer service inquiries. License verification logs are retained for 90 days.
8. Data Security
We take reasonable measures to protect your data, including encrypted connections (HTTPS/TLS), secure server infrastructure, and restricted access to personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to the processing of your data for certain purposes
To exercise any of these rights, email us at contact@c-istudios.com. We will respond within 30 days.
10. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect about you.
- Request deletion of your personal information.
- Opt out of the sale or sharing of your personal information.
- Non-discrimination for exercising your privacy rights.
C&I Studios does not sell your personal information to third parties. To exercise any of these rights, email contact@c-istudios.com.
11. Children
CI Security Shield is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated to active subscribers via email. The “Last updated” date at the bottom of this page reflects the most recent revision.
13. Contact
For questions or requests related to this Privacy Policy, contact us at:
C&I Studios
Fort Lauderdale, FL
Email: contact@c-istudios.com
Last updated: April 17, 2026